Privacy Policy

Last updated:: 2026-02-18

1. Who we are (data controller)

Data controller: Krovex Logistics, UAB
Company code: 307452057
VAT number: LT100019023510
Address: Šilalė, Lietuva
Phone: +370 636 27 995
Email: info@krovexlogistics.lt

This privacy policy explains how we collect, use, and store personal data when you use our website and fill out the contact / inquiry form.

2. What personal data we collect

2.1. Data you provide through the form
When you fill out the inquiry form, we may collect::

  • First name, last name

  • Company name

  • Phone number

  • Email address

  • Selected service of interest

  • Route information (from / to)

  • Approximate quantity (e.g., number of tonnes)

  • Additional information / comments (free text)

Important: please do not provide special categories of personal data in the form (e.g., health, political views, etc.).

2.2. Technical data
The website, like most websites, may automatically collect limited technical data::

  • IP address

  • Browser type / device information

  • Visit time, pages viewed

    This data is typically collected in server logs for security and performance purposes.

 

3. Purposes and legal basis for processing data

We process personal data only to the extent necessary:

  1. To respond to your inquiry, provide a quote, contact you

  1. Service delivery and communication administration (e.g., inquiry history, work organization)

  1. Legal obligations (e.g., if a contract is later concluded, accounting documents)

4. How long we store data

We store data no longer than necessary to achieve the purposes:

  • Inquiry (form) data: up to 12 months from last contact (unless longer retention is required due to a dispute or contract).

  • Contractual / accounting data (if a contract is concluded): as required by law (typically up to 10 years).

  • typically up to 30 days (may vary depending on hosting settings and security needs).

5. Who we may share data with

We may share your data only to the extent necessary:

  • Government authorities – only when required by law.

We do not sell your personal data.

6. Cookies

We currently do not use Tag Manager or analytics/cookie tracking solutions.

However, the website may use essential cookies necessary for:

  • proper website functionality,

  • security,

  • form submission / session maintenance (if applicable).

If we begin using non-essential cookies in the future (e.g., analytics), we will update this policy and, if necessary, provide an opt-in/opt-out option.

7. Your rights

  • access your data,

  • request correction of inaccurate data,

  • request deletion of data (“right to be forgotten”) – where applicable,

  • restrict processing,

  • object to processing when the basis is legitimate interest,

  • data portability (where applicable),

  • withdraw consent at any time (if processing is based on consent)..

To exercise your rights, contact: info@krovexlogistics.lt

8. Changes to this policy

We may update this privacy policy. The latest version is always published on the website.